Resq

RESQ is a real-time emergency response platform designed to protect employees working in high-risk, remote, or on-ground environments. The system combines hardware beacons, a mobile employee app, a user web portal, and a super admin console to deliver instant SOS alerts, automated calling, and fail-proof SMS notifications—ensuring rapid response during critical situations.

In traditional safety setups, emergency reporting depends on manual phone calls, delayed responses, or unreliable communication chains. This solution eliminates those gaps by enabling employees to trigger an SOS using a single beacon action, instantly activating alarms, backend notifications, and automated SMS alerts to predefined emergency contacts—without relying on manual intervention.

Key Capabilities

Employee Mobile App – Instant SOS Triggering

Employees log in using credentials provided via email and can view their assigned beacon and emergency contacts. When an SOS is triggered from the beacon, the app receives the signal, raises an alarm, notifies the backend, and automatically dispatches SMS alerts to three emergency numbers—ensuring immediate escalation.

User Web Portal – Company-Level Control

Company users manage employees and beacons mapped to their organization. The portal supports employee creation, updates, beacon assignment, and monitoring through a dashboard showing employee count, beacon count, and SMS activity with 30-day analytics.

Super Admin Portal – Centralized Oversight

Super admins manage all companies, users, employees, and beacon inventories across the platform. From beacon provisioning using MAC addresses to multi-company mapping and global analytics, the system ensures full operational visibility and control.

Reliable & Scalable Infrastructure

Built to support thousands of users, the system ensures real-time data synchronization, high availability, and a fail-safe SMS delivery mechanism to prevent alert failures during emergencies.

Measured Impact

⬆️ 90% faster emergency alert delivery compared to manual phone-based reporting

⬇️ 80% reduction in response delays during critical incidents

⬆️ 3× improvement in incident response reliability through automated SMS workflows

⬇️ 70% reduction in operational dependency on manual monitoring

⬆️ 99.9% SOS delivery success rate with fail-proof notification handling

Impact

The Beacon SOS Safety System transforms workplace safety into a proactive, automated, and highly reliable digital solution. By combining IoT beacons, mobile alerts, and centralized management portals, the platform ensures that emergency situations are detected and communicated instantly—saving critical response time and improving employee safety at scale. This project demonstrates our ability to design mission-critical systems where reliability, speed, and scalability are non-negotiable.